We want you to be happy with your purchase. If something isn’t right, please contact us.

Physical Products

Unused items may be returned within 30 days of delivery. We will refund the purchase price to your original payment method.

  1. Change of mind: return shipping is your responsibility.
  2. Wrong, damaged or defective item: we will provide a replacement or refund and cover reasonable return shipping costs.

Digital Products & Courses

Generally non-refundable once accessed or downloaded, except where required by law.

Events, Workshops & Organizational Services

Cancellation and refund terms are provided at the time of booking.

Your Rights

This policy does not limit your rights under applicable British Columbia or Canadian consumer-protection laws.

Questions?

Please contact us before returning an item.

Thanks.

Diana